Experience

London Business School


London Business School is a leading global business school delivering world‑class postgraduate management education and research.

RESPONSIBILITIES

  • Manage end-to-end email marketing campaigns that involves content strategy, data processing, segmentation, personalisation, automation and forms.
  • Perform on-demand data analysis to produce actionable insights using Excel and SQL.
  • Create data dashboards on Power BI to inform stakeholders on comms KPIs

ACHIEVEMENTS

  • Improve email CTR by X% YoY
  • Produce a quarterly report that inform marcomms strategy
  • Create a comms Power BI dashboard

Emily Tran

Timeline: Nov 2023 – Present

Role: Alumni Communications Analyst

I first joined London Business School as an Alumni Digital Experience and Communications Coordinator, which allowed me to dive further into the world of email marketing and digital platform.

After a year, I pivoted into a new and exciting role of Communications Analyst, where I was able to work with data a lot more and translate raw data into insights that inform decision making for our department’s marketing and comms strategies.